The Work Flow Process Model and Teams

The Work Flow Process Model

Whether they are project teams, intact work teams, self-managed work teams, problem-solving teams, employee involvement teams or functional teams, the Work Flow Process Model will keep them focused on their mission, largely who their customers are, and will help them strive forward in an environment of continuous improvement.

The Team Effectiveness Profile (TEP) is an 87-item, multi-rater inventory that measures the overall effectiveness of the team. The TEP can be completed by team members, team leaders, the team coach, key stakeholders and customers.

Based on over 20 years of studying teams, team member interaction, team dynamics and team growth, the TEP is specifically designed to help organizations increase productivity and decrease non-valued-added activities.

The Team Effectiveness Profile (TEP) measures both present behavior and expected behavior of the team, based upon the expectations of the individuals and groups rating the given team. The TEP measures team behavior in 15 critical areas:

1. Clarity of Purpose
   • Goals
   • Communication
2. Planning & Problem Avoidance
   • Planning
   • Involvement
   • Innovation/Risk
   • Decision Making
3. Task Accomplishment
   • Values
   • Competence
   • Motivation
   • Quality/Continuous Improvement
4. Feedback
   • Feedback
5. Exercising Control
   • Control
   • Delegation
6. Individual & Team Relationships
   • Linking
   • Teamwork

The TEP Feedback Report contains narratives to explain the results and action steps, color coding of information, and several summary sections.

The four main sections of the TEP Report are:

• Top Strengths & Improvement Areas
• Summary By Categories
• Item Analysis
• Highest Priority Issues

Below are examples of the Item Analysis for Goals and the Highest Priority Issues.

The TEP is supported by the High Performing Teams Action Planning Workbook (see employee development workbooks). The workbook assists teams work through issues and establish an action plan for high performance.

See for yourself. Try the TEP Pilot Kit and receive free phone consultation.

The TEP Pilot Kit consists of …………………. $200.00

• 10 Team Effectiveness Profiles
• Comprehensive color report
• One High Performing Teams Action Planning Workbook
• 1/2 hour phone consultation

To order the TEP Pilot Kit or for more information on the TEP, the TEP Certification, or the High Performing teams Action Planning Workbook, please e-mail ASI.